FAQ

Does Huxley take insurance?

We accept all health savings and flex spending accounts. However, we do not take insurance such as Eyemed or VSP. You will usually be reimbursed by your provider for up to $150.


Can I pay using my HSA/FSA?

Yes, Huxley takes all HSA and FSA options. Even for computer glasses and readers!


Can you put lenses in a frame I already have?

Yes, we offer lens replacements. Please contact us and we will go through our checklist to make sure your frames will work!


Do you offer international shipping?

No, at this time we do not offer international shipping.


What is my PD/how do I measure it?

PD stands for pupillary distance – opticians use this measurement to determine where to set the ocular center of your prescription lens. Your PD can be measured by taking a ruler and measuring the distance between each pupil in millimeters.


What comes with my purchase?

A hard case and a premium microfiber cloth.


Is there a warranty for my glasses?

Yes, all Huxley purchases feature a one year warranty on frames and lenses as well as a forty five day 100% money back guarantee.


What is a polarized sun lens?

Polarized sun lenses reduce glare from many every day activities – from driving on a bright sunny day, skiing and snow blindness, to hanging out by the lake with light bouncing off the rolling waves. The glare reduction of our polarized lens provides a crisper, clearer image with more vivid color representation.


What is an office lens?

An office lens is a customized single-vision lens which focuses on your intermediate viewing area, typically about an arms length away where you would have a desk computer.


Who needs an office lens?

If you have a prescription for bifocals and are using your computer for more than 5 hours a day, office lenses will help.


How do I figure out my office lens prescription?

There is a common formula used in the optical world. We can do it for you or you can ask your doctor to include it with your regular prescription.


How long will my glasses take?

Glasses typically take fourteen to eighteen days from start of production to arriving at your home, often sooner.


Can I buy a Huxley frame with no lenses?

Certainly! All frame only purchases come with a set of regular plastic demonstration lenses to better help the frames keep shape in transit..


What kind of lenses do you offer?

We are a full service optical store with a variety of lens options to customize for your viewing experience. Click here (link to lens technology page) for more information or contact us if you have any questions!


What should I do if I need to change my order after it’s been placed?

Please write to us through our website contact form ASAP and we will let you know how we can help!