We offer free delivery anywhere in the US (Hawaii and Alaska will be charged differently). Please allow 7 to 10 business days for delivery of your glasses. If your glasses reach you in subpar condition it is up to the customer to contact Huxley and tell us what is wrong. We are not responsible for contents after delivery and is the responsibility of the customer to be available for pickup and signature. If package or product is damaged during delivery, we will replace the contents for no extra charge if updated immediately.
All products sold have a 90 day manufacturer warranty on manufacturer defects in materials and workmanship from date of delivery. We can determine manufacturing defects and require proof of purchase. Huxley Optical will send out a new frame to you at no extra charge to you. If a product is not considered defective under warranty, then Huxley Optical can send you a coupon for % off on your next purchase.
Huxley Optical has a 30 day money back guarantee on all frames and lenses from date of receiving your order. The frames and lenses must be in original condition of purchase, if frames or lenses are not in original condition when delivered then we will access a 20% restocking fee on your order. Huxley Optical at any time has the ability to reject your refund if the frames or lenses are not in their original condition or if our policy has been abused. Email us email@example.com